Case Manager
Employment Specialist 

[FULL-TIME]

 

APPLICATIONS ARE OPEN

 

Pay & Benefits:

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• Full-time Exempt, $19-$21/hour

• Health insurance, dental insurance, vision insurance, and disability/life insurance

• 401(k) Savings Plan

• On-Demand Human Resources Assistance

• Flexible Health Spending Account of $75 every 2 weeks

• Familial office culture

• Annual bonuses

• Paid Time off & generous holiday (Total of 29 days)

 

 

Case Manager-EPP Focus Description:

Case Managers connect clients to employment, health, and social service resources in the community with the goal of helping clients become self-sufficient. Our Case Managers will gain valuable experience assisting with a variety of professional duties that contribute to the efficiency of operations within the Customized Advocacy, Community development, and Economic Empowerment programs. Case Management services include an array of support services such as referral for health care, childcare, housing, utility assistance, language, and vocational training, family wellness training, emergency financial assistance, and transportation and interpreter/translation assistance to help clients access and utilize services in culturally and linguistically appropriate manners.

Customized advocacy builds women-to-women networks that empower English education, economic development, and/or human rights for Utah’s refugee women and their families. Women-to-women networks offer a safe place to build friendships supported by conservative cultures upset by post-traumatic stress disorders (PTSD) while empowering important gender-based, socio-economic skills that are largely under-realized by refugee women.

WoW’s Employment Partnership Program builds on our mission to empower women from all nations to achieve independence, economic success, and a voice in the community by connecting women to beneficial employment opportunities in Utah.

Primary Responsibilities:

• Provide case management services to refugees, asylees, and other displaced persons; services include: coordinating housing, medical appointments, inter-agency referrals, orientation/client education, school enrollments, employment placement, and preparation, etc.

• Assist with new client intake

• Assist with social service applications

• Partner with social service case managers in locating essential resources for clients

• Represent the organization at meetings and other outreach activities

• Help coordinate special events for clients

• Coordinate client and volunteer data entry

• Follow-up on reporting requirements

• Maintain detailed case file documentation and case notes

• Prepare reports and ensure program targets and outcomes are met

• Work with volunteers and co-sponsors to assist with services provided to clients

• Serve as an advocate for clients

• Secondary Focus

• Manage client resume creation and job preparation cases

• Take cases focusing job search and progression

• Stay up to date on job openings and placements. Follow up with clients about raises and job experiences

• Research and update employment database on potential partners and career development opportunities in the community

• Maintain positive relationships with established partners

• Monitor partnership levels and develop advocacy incentives

• Develop client-facing materials for the Economic Empowerment Program including Employer Partner descriptions, training materials, workshop materials

• Assist the Economic Empowerment Program Manager with onboarding, performance reviews, and workplace advocacy/mediation for WoW clients placed with Employment Partners

Skills & Experience

• The ideal candidate is a strong communicator with excellent interpersonal skills, as this is both a client-facing role as well as a relationship management role

• Flexible and creative

• Ability to learn the Women of the World’s database system (Salesforce) for data entry. Previous Salesforce experience preferred.

• A self-starter with a strong desire to help forcibly displaced women achieve economic empowerment and independence through professional development and gainful employment.

• The ideal candidate has a degree in Communications, International Studies, Sociology, Social Work, etc

• The ideal candidate has experience working in career services or as a hiring recruiter, and has relationships/connections in any of the following: professional/workforce development/hiring and recruiting/HR/adult education/higher education spaces.

• The ideal candidate has experience working with people experiencing poverty.

• The ideal candidate has experience working with ESL speakers.

• The ideal candidate is fluent in Spanish, French, Arabic, or one of our forcibly displaced clients’ languages.

TO APPLY

Email your resume and cover letter to candice@womenofworld.org. Applications may be submitted until the position is filled.

Equal Opportunity Employer

Women of the World is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Women of the World makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned any time with or without notice. Nothing in this job description alters an employee’s at-will status and is meant only as a guide and not a contract of employment.

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